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Privacy Policy

Effective Date: October 2nd, 2025

At Ride & Tide Detailing (“R&T,” “we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains the types of information we collect, how we use and protect that information, and your rights regarding your personal data.

 

1. Information We Collect

We may collect the following types of information:

  • Personal Information you provide directly to us when you book a service, complete a form, purchase a product, or communicate with us. This may include your name, email address, phone number, billing and shipping information, and vehicle/service details.
     

  • SMS/Phone Information when you opt in to receive text messages from us.
     

  • Non-Personal Information such as IP address, browser type, device type, and browsing behavior, collected automatically through cookies and similar technologies.
     

 

2. How We Use Your Information

We use the information collected to:

  • Schedule, process, and fulfill bookings or orders.
     

  • Communicate regarding appointments, service updates, or customer support.
     

  • Send promotional offers, discounts, and seasonal updates (with your consent).
     

  • Improve our website and customer experience.
     

  • Comply with legal and regulatory requirements.
     

 

3. SMS Messaging Program & Compliance

By opting in, you consent to receive SMS text messages from SFM to the mobile number provided.

  • Message Types: Appointment reminders, booking confirmations, service updates, customer support, and occasional promotional offers.
     

  • Message Frequency: May vary depending on your appointments or engagement with our services.
     

  • Opt-Out: You may opt out at any time by replying STOP to any message. You will no longer receive marketing or promotional texts, though service-related communications may still be sent if necessary.
     

  • Help: For assistance, reply HELP or contact us at rideandtidedetailing@gmail.com or (239) 776-6226.
     

  • Carrier Liability: Delivery of messages is subject to carrier availability. Carriers are not liable for delayed or undelivered messages.
     

  • Data Sharing: We do not sell, rent, or share your SMS consent, phone number, or personal data with third parties for marketing purposes. Data is used only for the purposes described in this policy.
     

 

4. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality and analyze web traffic. You may disable cookies through your browser settings; however, some features may not function as intended.

 

5. Data Security

We implement appropriate security safeguards, including SSL encryption, to protect your personal data from unauthorized access, disclosure, or misuse.

 

6. Third-Party Services

We may share limited personal information with trusted service providers who assist in payment processing, SMS delivery, or website hosting. These providers are contractually bound to use your information only for specified purposes and to safeguard your data.

 

7. Your Rights

You have the right to access, correct, update, or delete your personal information. To exercise these rights, contact us at rideandtidedetailing@gmail.com.

 

8. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a new effective date.

 

9. Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us at:

Ride & Tide Detailing
📧 Email: rideandtidedetailing@gmail.com
📞 Phone: (239) 776-6226

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